Privacy Policy

CICI Africa ("we", "our", or "us") is a creative agency and industry hub headquartered in Dar es Salaam, Tanzania. We provide services including social media management, digital marketing campaigns, photography, videography, cinematography, and model talent management.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our site or submitting an enquiry, you agree to the terms described here.

We collect information you provide directly to us, including:

• Full name, email address, and phone number (from contact and booking forms)
• Company or brand name and role/title
• Project details, creative briefs, and budget ranges
• Partnership proposals and organisation descriptions
• Newsletter subscription email address

We also collect certain information automatically when you visit our site, including your IP address, browser type, device information, pages visited, and referring URLs. This is collected via standard web server logs and analytics tools.

We use the information we collect to:

• Respond to your enquiries, booking briefs, and partnership proposals
• Match you with appropriate talent or services
• Send you project updates, invoices, and communications related to your engagement with us
• Send marketing and editorial updates if you have opted in to our newsletter
• Improve our website, services, and content based on usage patterns
• Comply with legal obligations

We will not send you unsolicited marketing communications. You can unsubscribe from our newsletter at any time using the link in any email we send.

We do not sell your personal information. We may share your information in the following limited circumstances:

• With talent and models on our roster, to facilitate bookings you have requested
• With service providers who assist us in operating our website and delivering services (e.g. email platforms, cloud storage) — these providers are bound by confidentiality obligations
• With professional advisors such as lawyers or accountants, where necessary
• With law enforcement or regulatory bodies where required by law
• In connection with a merger, acquisition, or sale of business assets, with appropriate notice to you

We retain your personal information for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry and booking data is typically retained for up to three years after the last interaction. Newsletter subscriber data is retained until you unsubscribe.

You may request deletion of your data at any time by contacting us at the address below.

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information
• Objection — object to how we use your information for direct marketing
• Portability — request that we transfer your data to another service provider in a structured format

To exercise any of these rights, please contact us at hello@ciciafrica.com. We will respond within 30 days.

Our website uses cookies and similar tracking technologies to enhance your experience and analyse site traffic. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the site to function correctly (e.g. session management)
• Analytics cookies — to understand how visitors interact with our site (e.g. page views, traffic sources)
• Preference cookies — to remember settings such as language or region

You can control cookie settings through your browser. Disabling certain cookies may affect site functionality. A full Cookie Policy is available at ciciafrica.com/cookies.

Our website and operations use the following third-party platforms, each governed by their own privacy policies:

• Sanity.io — content management system for editorial and portfolio content
• Vercel — website hosting and edge network
• Google Analytics — website traffic and behaviour analytics (anonymised IP)
• WhatsApp Business — direct client communication
• Meta (Instagram, Facebook) — social media presence and advertising

We are not responsible for the privacy practices of these third-party services. We encourage you to review their policies independently.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Models and talent under the age of 18 who work with us do so with the explicit consent of a parent or guardian, in compliance with Tanzanian labour regulations.

We may update this Privacy Policy from time to time as our services evolve or to reflect changes in applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email.

We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out: